Docscope AI

DOCSCOPE AI INC.

Terms of Service

English (Canada) • Authoritative English version. Translations are provided subject to mandatory applicable law.

Effective date: August 28, 2026

1. Who these Terms apply to

These Terms are between Docscope AI Inc. ("Docscope," "we," "us," or "our") and the business, organization, sole proprietor, or other commercial customer identified in an accepted Order (the "Customer," "you," or "your"). An "Order" means either the standard purchase confirmation accepted through Docscope checkout or a personalized service proposal or quote accepted for Custom Solutions or other non-standard work.

The individual accepting an Order or making payment for a Customer confirms that the individual is at least the age of majority and has authority to bind the Customer.

Our services are intended for business use. If mandatory law gives a particular Customer rights that cannot be excluded or limited, those rights continue to apply.

2. Personalized Concepts before purchase

Docscope may prepare a personalized Concept so a prospective Customer can evaluate a possible website direction before opening an account, providing a payment card, or purchasing service.

A personalized Concept:

  • is an unlisted acquisition and evaluation page, not a complete Preview or the Customer's live Production website;
  • may contain publicly available business information, Customer-supplied information, sample text, placeholders, stock materials, or generated materials;
  • may be incomplete, temporary, watermarked, access-restricted, or changed or withdrawn by Docscope;
  • is not a promise that every displayed feature, image, integration, or item of content is included in the final service; and
  • must not be copied, republished, sold, reverse engineered, scraped, or shared beyond the people reasonably involved in the Customer's evaluation, unless Docscope gives written permission.

Viewing a Concept does not create a paid subscription. A paid agreement is formed only when the Customer accepts the applicable Order through the stated electronic acceptance method and the required payment is successfully processed, unless the accepted Order expressly provides otherwise. For a standard managed website Plan, the complete Preview is prepared only after verified payment and the Customer's explicit Preview start.

3. The agreement and order of priority

The agreement between Docscope and the Customer consists of:

  1. the Order accepted by the Customer, including the applicable purchase confirmation or personalized service proposal;
  2. these Terms;
  3. the Privacy Policy; and
  4. any additional written addendum expressly accepted by both parties.

If there is a conflict, an accepted addendum controls first, followed by the accepted Order, these Terms, and then the Privacy Policy. An Order controls only for the Customer and service to which it applies.

Website advertising, sales discussions, demonstrations, estimates, and Concepts do not change the agreement unless the change is included in an accepted Order or written addendum.

4. Electronic acceptance and records

The Customer may accept an Order and these Terms electronically, including by clicking an acceptance control, applying an electronic signature, completing checkout, or otherwise communicating electronic acceptance in the manner presented by Docscope.

The Customer agrees to receive Orders, invoices, receipts, renewal notices, service notices, and other contract records electronically. The Customer should save a copy of the accepted Order and these Terms for its records.

Docscope may keep electronic records showing the version accepted, the date and time of acceptance, account or transaction identifiers, and related communications.

5. Services

5.1 Docscope Sites

Unless the accepted Order states otherwise, Docscope Sites is a fully managed website service that may include:

  • website design and initial implementation with no separate upfront website-build charge;
  • managed hosting;
  • SSL/TLS configuration;
  • technical monitoring;
  • maintenance and security-related updates;
  • content or configuration updates within the scope stated in the Order;
  • basic support; and
  • reasonable guidance for connecting the Customer's domain.

The phrase "$0 Website Build" means that no separate website-build fee is charged for the included website implementation. It does not mean that the subscription, hosting, SSL, maintenance, support, domain, or custom work is free. The subscription commitment and all charges in the accepted Order still apply.

The accepted Order determines what pages, features, content work, integrations, update requests, support, response targets, and third-party services are included. Work outside that scope may require a separate Order or charge approved by the Customer.

5.2 AI solutions

Docscope may also provide AI-enabled services, automation, analysis, content assistance, integrations, or other solutions described in an accepted Order. The Customer remains responsible for reviewing outputs and deciding whether and how to use them.

5.3 Technical method

Docscope decides the hosting architecture, software stack, deployment method, templates, components, automation, monitoring tools, and other technical means used to provide the service, unless the Order expressly states otherwise. We may replace or update technical components where reasonably necessary to maintain, secure, improve, or continue the service.

5.4 Customer cooperation

The Customer must provide accurate information, requested approvals, content, credentials, domain access, and decisions reasonably needed to perform the service. Delays caused by missing Customer information, approvals, access, or cooperation do not delay the service start date or payment schedule unless Docscope agrees in writing.

6. Service start date and minimum commitment

The service begins on the start date stated in the accepted Order. If the Order does not state a start date, the service begins on the date the first required payment is successfully processed after acceptance (the "Service Start Date").

The launch or public-domain connection date may occur later than the Service Start Date. Unless the Order states otherwise, a later launch caused by implementation work, Customer review, missing Customer materials, domain access, or other Customer dependencies does not postpone billing or extend the initial commitment.

Every annual and monthly Docscope Sites plan has an initial minimum commitment of 12 consecutive months from the Service Start Date.

7. Fees, taxes, and payment authorization

7.1 Current public pricing and pre-purchase confirmation

Docscope’s current standard plans, billing frequencies, promotions, and renewal prices appear on the official website and purchase page and may change for future purchases. A public price becomes binding only when the Customer accepts the applicable purchase confirmation or Order and completes the stated purchase process.

Before purchase, Docscope will clearly disclose the selected plan, billing frequency, initial-term total, renewal price, any promotion or mandatory fee, applicable taxes, and the amount due. An advertised price must be available on the stated conditions, except for taxes or government-imposed charges payable by the Customer. Unless expressly stated otherwise, amounts are in Canadian dollars.

7.2 Personalized pricing controls

The Customer's accepted Order controls the final price, included services, billing schedule, renewal terms, discounts, and special conditions. Public pricing may change for future Orders. Docscope will not change committed fees during the Customer's current minimum term unless the accepted Order permits the change or the Customer agrees.

7.3 Recurring payment authorization

By providing a payment method to the third-party payment processor, the Customer authorizes recurring charges according to the accepted Order and these Terms until cancellation or termination becomes effective.

The Customer must keep its billing contact and payment method current and must promptly update any expired, replaced, or invalid payment method.

7.4 Payment processor

Payments are processed by a third-party payment company. Docscope does not store the Customer's complete payment-card number or card security code. Docscope may receive transaction identifiers, payment status, billing contact details, card brand, and limited card information such as the last four digits, as provided by the processor.

7.5 Refunds and credits

Any refund or credit is governed by the accepted Order and applicable law. These Terms do not add a separate refund promise.

8. Renewal and price changes

8.1 Annual plans

At the end of the initial 12-month term, an annual plan automatically renews for successive 12-month terms unless the Customer gives valid non-renewal notice at least 30 days before the current term ends.

An annual Plan renews at the renewal price shown on the purchase page and recorded in the Customer's accepted Order. Prices for future terms may change. Using the Customer's current account email, Docscope will give at least 45 days' notice of the next annual renewal charge and any price change that will apply.

8.2 Monthly plans

The monthly plan remains subject to the full 12-month minimum commitment. After the initial 12 months, it continues on a month-to-month basis at the then-current monthly price until cancellation becomes effective.

Docscope may change the monthly price after the initial commitment by giving at least 30 days' advance notice. The Customer may cancel rather than accept a post-commitment price change, subject to the cancellation timing below.

8.3 How to give non-renewal or cancellation notice

The Customer must send notice from an authorized Customer contact to [email protected]. The notice should identify the Customer, the affected website or service, and the requested end date.

For an annual plan, notice received at least 30 days before the end of the current term prevents the next annual renewal. A later notice takes effect at the end of the next renewal term unless Docscope confirms in writing that it was able to stop the renewal.

For a monthly plan after the initial commitment, valid cancellation notice received at least five calendar days before the next billing date takes effect at the end of the current monthly billing period. If notice is received later, cancellation takes effect at the end of the following monthly billing period, and one further monthly charge may apply. Charges remain payable through the effective date.

A Customer may send non-renewal notice at any time during the initial commitment, but the service and payment obligations continue until the initial 12-month term ends unless early termination is permitted under Section 10.

9. Failed or overdue payments

If a payment fails or is overdue, Docscope or the payment processor may retry the charge and send notice to the Customer's billing or account contact.

Unless the accepted Order provides a different process, the following periods are measured from the original payment due date:

  • the Customer has seven calendar days to correct the payment problem;
  • after seven days, Docscope may pause new work, non-essential updates, or support;
  • after 14 days, Docscope may suspend hosting or take the website offline; and
  • after 30 days, Docscope may terminate the affected service.

Suspension or termination for non-payment does not cancel charges already due or the Customer's remaining payment obligations during the minimum commitment. For a monthly plan, remaining committed monthly payments may continue on their original schedule unless the accepted Order or applicable law provides otherwise.

Docscope may require all overdue amounts to be paid before restoring service. Restoration may require technical work and is not guaranteed to be immediate. No reinstatement fee applies unless it is stated in the accepted Order or separately approved by the Customer.

Payment failure does not transfer ownership of the Customer's domain to Docscope.

10. Cancellation and early termination

10.1 Customer cancellation during the minimum commitment

The monthly payment option is not a month-to-month cancellation plan during the first 12 months. If the Customer stops using the service, asks for the site to be taken offline, transfers its domain, or otherwise ends participation before the minimum commitment expires, the agreed payment obligations continue through the end of the minimum commitment unless:

  • the accepted Order expressly permits earlier cancellation;
  • Docscope agrees in writing; or
  • the Customer validly terminates for an uncured material breach by Docscope under Section 10.2.

Docscope may, at the Customer's request, take the website offline before the contractual end date. An early shutdown does not by itself shorten the commitment or cancel amounts payable.

10.2 Termination by the Customer for Docscope breach

The Customer may terminate an affected service if Docscope materially breaches the agreement and does not cure the breach within 15 days after receiving written notice that reasonably describes the breach. If the breach cannot reasonably be cured within 15 days, Docscope may continue curing it if Docscope starts within that period and proceeds diligently.

When termination under this Section becomes effective, future fees for the terminated service stop. The treatment of any prepaid amount is determined by the accepted Order and applicable law.

10.3 Suspension or termination by Docscope

Docscope may suspend or terminate an affected service immediately where reasonably necessary to:

  • address unlawful, fraudulent, deceptive, infringing, abusive, or dangerous activity;
  • respond to malware, phishing, spam, a security incident, or a credible risk to systems, data, third parties, or the public;
  • comply with law, a court order, or a binding direction from a competent authority; or
  • prevent material harm that cannot reasonably be avoided through a less restrictive measure.

For another material breach, Docscope may terminate if the Customer does not cure the breach within 10 days after written notice. The separate payment-failure process in Section 9 applies to non-payment.

If Docscope terminates because of the Customer's breach, charges already due and remaining committed payment obligations survive, subject to the accepted Order and applicable law.

10.4 Effect of expiry or termination

When the service ends:

  • Docscope stops hosting, publishing, monitoring, updating, and supporting the website or affected service;
  • the hosted website may be taken offline and visitors may see an unavailable, disconnected, or other neutral status page;
  • the Customer retains ownership of its domain and Customer Materials;
  • the Customer may connect its domain to another provider;
  • no source code, compiled website files, build system, structured website configuration, or runnable website export is transferred unless the accepted Order expressly says otherwise; and
  • provisions that by their nature should continue, including payment obligations, intellectual property, confidentiality, limitations of liability, indemnity, and general provisions, survive.

Docscope may retain or delete information in accordance with the Privacy Policy, legal obligations, security needs, and normal backup processes.

11. Domains and DNS

The Customer owns and controls its domain name, subject to the terms of the applicable registrar and registry. Docscope does not acquire domain ownership merely because it provides connection guidance, DNS configuration, technical access, or renewal assistance.

Unless the accepted Order states otherwise:

  • the Customer is responsible for registering and renewing the domain and paying registrar, registry, privacy, premium-domain, transfer, or similar third-party charges;
  • the Customer must maintain accurate registrant information and secure its registrar account;
  • the Customer authorizes Docscope to make DNS or connection changes reasonably necessary to launch and operate the service when access is provided; and
  • Docscope provides guidance but is not responsible for a domain expiry, registrar lock, incorrect Customer instruction, lost account access, registry action, or third-party outage outside Docscope's reasonable control.

If a Order states that Docscope will administer or renew a domain on the Customer's behalf, the Order controls the fees, responsibilities, renewal timing, and transfer process.

After service ends, Docscope will provide reasonable cooperation to remove Docscope-controlled DNS settings or return delegated access, subject to reasonable identity and security verification. Docscope will not withhold the Customer's control of a Customer-owned domain solely because amounts are outstanding. Optional migration, configuration, or technical assistance beyond returning domain control may be withheld until outstanding amounts are paid or may be quoted separately. The Customer remains responsible for arranging replacement hosting and a new DNS destination.

12. Customer Materials and permissions

"Customer Materials" means the domain and the content, data, and brand assets that the Customer supplies to Docscope or owned before the service, including the Customer's trademarks, logos, photographs, videos, menus, product or service descriptions, and business information.

The Customer keeps ownership of Customer Materials. The Customer grants Docscope a non-exclusive, worldwide, royalty-free licence during the agreement to host, copy, reproduce, adapt, format, transmit, display, and otherwise use Customer Materials only as reasonably necessary to prepare Concepts, provide the service, secure and maintain the service, comply with law, and preserve limited backups or records under the Privacy Policy.

The Customer confirms that:

  • it has all rights, permissions, and consents needed for Docscope to use Customer Materials as instructed;
  • Customer Materials and Customer instructions are accurate in material respects and do not infringe intellectual property, privacy, publicity, confidentiality, contractual, or other rights;
  • the Customer's products, services, claims, prices, promotions, and regulated disclosures are lawful and accurate; and
  • the Customer will promptly tell Docscope when information displayed on the website must be corrected or removed.

Unless Docscope expressly agrees in writing, the Customer must not use general website forms or AI inputs to collect or submit highly sensitive or regulated information, including social insurance numbers, government identification numbers, complete payment-card data, financial-account credentials, detailed health information, or children's personal information.

13. Docscope technology and intellectual property

Docscope and its licensors retain all rights in the technology and materials used to create, operate, secure, and deliver the service, including:

  • the platform, source code, scripts, software, APIs, databases, and automation systems;
  • reusable components, templates, layouts, design systems, libraries, and workflows;
  • the structured configuration files and operating instructions used to generate and manage websites;
  • build and deployment systems, monitoring systems, and administrative tools;
  • compiled, generated, or deployed website files;
  • documentation, methods, know-how, and improvements; and
  • materials created by Docscope that are not Customer Materials, unless the accepted Order expressly assigns ownership to the Customer.

During an active subscription, Docscope grants the Customer a limited, non-exclusive, non-transferable right to use the hosted service for the Customer's own business in accordance with the agreement.

The subscription is a managed-service licence, not a sale or assignment of software or website files. It does not include source code, a repository, a build environment, an installable copy, or a runnable export that the Customer can host independently.

The Customer must not copy, resell, sublicense, reverse engineer, decompile, scrape, extract, or attempt to reconstruct Docscope technology except to the limited extent that applicable law does not permit that restriction.

Third-party software, fonts, media, libraries, integrations, and services remain subject to their owners' terms. Docscope does not transfer broader rights than Docscope is authorized to provide.

If the Customer gives suggestions or feedback, Docscope may use them without restriction or payment, provided Docscope does not publicly identify the Customer as the source without permission.

14. Customer websites, visitor information, and legal compliance

The Customer decides the business purposes, public content, forms, calls to action, and communications used on its website. The Customer is responsible for the legality of its business and for notices, consents, terms, policies, licences, disclosures, and records required for its industry, location, products, services, customers, and website visitors, unless an accepted Order expressly assigns a specific task to Docscope.

Where a Docscope-hosted website collects form submissions, inquiries, or analytics information for the Customer, Docscope may process that information as a service provider acting for the Customer and as needed to host, secure, troubleshoot, and support the service. The Customer must provide lawful instructions and an appropriate privacy notice to website visitors.

The Customer is responsible for its own commercial electronic messages, mailing lists, consent records, and unsubscribe practices. Docscope's provision of a form, website, or technical integration is not legal approval of the Customer's marketing practices.

A separate data-processing or security addendum may be required if the Customer intends to process sensitive information, regulated data, high-volume personal information, or information subject to special contractual or statutory requirements.

15. AI-enabled features and outputs

AI-enabled features may produce incomplete, inaccurate, outdated, unexpected, or unsuitable results. The Customer must apply appropriate human review before publishing, relying on, or acting on an AI output.

Unless an accepted Order expressly states otherwise, Docscope does not warrant that an AI output is unique, non-infringing, error-free, or fit for a regulated, safety-critical, legal, medical, financial, employment, housing, insurance, credit, or other high-impact decision.

The Customer must have the necessary rights and lawful authority to submit any information, prompt, file, or material used with an AI-enabled feature. The Customer must not submit highly sensitive personal information unless Docscope has expressly agreed to the use and appropriate safeguards in writing.

16. Acceptable use

The Customer must not use a service or website to:

  • violate law or the rights of another person;
  • infringe intellectual property, privacy, publicity, confidentiality, or contractual rights;
  • publish deceptive claims, impersonate another person, or conduct phishing, fraud, or unlawful surveillance;
  • send spam or facilitate commercial electronic messages that do not comply with applicable law;
  • distribute malware, malicious code, or harmful content;
  • interfere with security, access controls, availability, or the operation of the service;
  • probe, scan, or test vulnerabilities without written authorization;
  • access or attempt to access another customer's data or systems; or
  • use the service in a way that creates unreasonable legal, security, reputational, or operational risk for Docscope or third parties.

Docscope may remove or restrict content, functionality, or access where reasonably necessary to address a violation or risk.

17. Support, updates, and service changes

Basic support, maintenance, and updates are limited to the scope stated in the accepted Order. They do not mean unlimited redesign, unlimited content production, custom software development, continuous consulting, or support for every third-party system.

Docscope may ask the Customer to consolidate requests, provide source materials, approve changes, or use a designated support channel. A request outside scope may be declined or quoted separately.

Docscope may make non-material changes to the service, technical environment, or workflow without prior notice. If a change materially reduces a committed service during a paid term, Docscope will use reasonable efforts to provide advance notice or a functionally reasonable alternative, unless an urgent legal, security, or third-party issue makes advance notice impracticable.

No uptime, response-time, restoration-time, traffic, capacity, backup, or service-level commitment applies unless it is expressly stated in the accepted Order.

18. Third-party services and dependencies

The service may depend on payment processors, cloud or hosting providers, content-delivery networks, domain registrars, DNS providers, email services, analytics providers, AI providers, libraries, integrations, and other third parties.

Docscope may select and replace third-party providers. Third-party terms, availability, rate limits, geographic restrictions, product changes, outages, and discontinuations may affect the service. Docscope is not responsible for a third party's independent acts or omissions outside Docscope's reasonable control, but Docscope will use reasonable efforts to manage providers and restore or adapt the service where commercially practicable.

The Customer is responsible for fees and compliance obligations associated with third-party accounts that the Customer owns or separately purchases.

19. No guaranteed ranking, availability, security, or business outcome

Docscope will use reasonable care in providing the service, but no website or online system is uninterrupted, error-free, or absolutely secure.

Unless the accepted Order expressly states otherwise, Docscope does not guarantee:

  • a particular search-engine ranking, indexing result, advertising result, traffic level, lead volume, conversion rate, revenue, or business outcome;
  • uninterrupted availability or a specific uptime percentage;
  • that every vulnerability, incompatibility, or malicious attack will be prevented;
  • continued availability of a third-party feature or integration;
  • that all AI-generated or automated content will be accurate or suitable; or
  • that the website alone makes the Customer compliant with every law, industry rule, accessibility standard, privacy requirement, or contractual obligation.

Concepts, demonstrations, and estimates are illustrative and may differ from the final service.

20. Disclaimer of warranties

To the maximum extent permitted by applicable law, and except for an express commitment in an accepted Order, the services are provided on an "as available" basis. Docscope disclaims implied representations, warranties, and conditions, including implied warranties or conditions of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

Nothing in these Terms excludes a warranty, condition, remedy, or liability that applicable law does not permit the parties to exclude.

21. Limitation of liability

To the maximum extent permitted by applicable law, Docscope and its directors, officers, employees, contractors, and suppliers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential loss, or for loss of profits, revenue, savings, opportunity, goodwill, reputation, anticipated business, or data, arising from or related to the service, even if the possibility was known.

To the maximum extent permitted by applicable law, Docscope's total aggregate liability arising from or related to the agreement will not exceed the fees paid or payable by the Customer for the affected service during the 12 months immediately before the event giving rise to the claim.

The limitations in this Section apply regardless of the legal theory and apply to the allocation of risk reflected in the subscription price. They do not limit liability to the extent a limitation is prohibited by law, or for Docscope's fraud or wilful misconduct.

The Customer is responsible for keeping its own copies of Customer Materials and business records. Docscope's managed hosting is not the Customer's sole archival system unless an accepted Order expressly says otherwise.

22. Customer indemnity

To the maximum extent permitted by law, the Customer will defend, indemnify, and hold harmless Docscope and its directors, officers, employees, contractors, and suppliers from third-party claims, damages, penalties, costs, and reasonable legal fees arising from:

  • Customer Materials or Customer instructions;
  • the Customer's products, services, claims, business practices, or website content;
  • the Customer's collection, use, disclosure, or communication of personal information;
  • the Customer's commercial electronic messages or marketing practices;
  • the Customer's misuse of the service or breach of Sections 12, 14, 15, or 16; or
  • the Customer's violation of law or another person's rights.

Docscope will give reasonable notice of a covered claim and reasonable cooperation at the Customer's expense. The Customer may not settle a claim in a way that admits fault by Docscope, imposes a non-monetary obligation on Docscope, or fails to fully release Docscope without Docscope's written consent.

23. Confidential information

Each party may receive non-public business, technical, security, pricing, or operational information from the other party. The receiving party must use reasonable care to protect it and may use it only to perform or receive the service, exercise rights under the agreement, or comply with law.

Confidential information does not include information that the receiving party can show was lawfully public, already known without confidentiality duty, independently developed without use of the other party's information, or lawfully received from a third party without confidentiality duty.

A party may disclose confidential information where legally required, but where lawful and practicable it will give advance notice and disclose only what is required.

Concept links, non-public Orders, access credentials, security information, and non-public technical details are confidential information of Docscope.

24. Privacy and security

Docscope's Privacy Policy explains how Docscope collects, uses, discloses, protects, retains, and provides access to personal information.

The Customer must use reasonable security for accounts, domain access, email, and credentials, must restrict access to authorized users, and must promptly report suspected unauthorized access or misuse to [email protected].

Docscope uses reasonable safeguards appropriate to the information and service, but does not promise absolute security.

25. Changes to the service or these Terms

Docscope may update these Terms for legal, security, operational, or service reasons. The updated version will show a new effective date.

For an active Customer, a material change that increases committed fees or materially reduces contractual rights will ordinarily apply at the next renewal or after at least 30 days' notice, unless earlier application is required by law, needed to address an urgent security or abuse risk, or accepted by the Customer.

The accepted Order continues to control committed pricing and special terms during its stated term unless the Order permits a change or the parties agree otherwise.

26. Notices and communications

The Customer must keep its account, billing, and authorized-contact email addresses current.

Docscope may send contractual and service notices to the email address associated with the accepted Order, account, or latest billing record. A notice is considered received when it reaches the recipient's designated electronic system, subject to applicable law.

Customer notices under these Terms must be sent to [email protected] unless Docscope identifies another written notice address in the accepted Order.

27. Assignment

The Customer may not assign or transfer the agreement without Docscope's prior written consent.

Docscope may assign the agreement to an affiliate or in connection with a financing, reorganization, merger, acquisition, sale of business or assets, or other corporate transaction, provided the assignee assumes the applicable obligations. This Section does not authorize a transfer of personal information contrary to the Privacy Policy or applicable law.

28. Events beyond reasonable control

Neither party is liable for delay or failure caused by an event beyond its reasonable control, including widespread internet or cloud failure, telecommunications failure, utility interruption, natural disaster, fire, flood, epidemic, war, terrorism, civil disorder, labour disruption, government action, sanctions, third-party platform discontinuation, or a major cyberattack not caused by that party's failure to use reasonable safeguards.

This Section does not excuse payment obligations for service already provided or charges that became due before the event. The affected party must use reasonable efforts to reduce the impact and resume performance.

29. General provisions

The agreement is the entire agreement about the affected service and replaces earlier discussions or representations about that service. A waiver is effective only if given in writing and applies only to the specific instance. If a provision is unenforceable, it will be limited or removed only to the extent necessary, and the remaining provisions continue.

The parties are independent contractors. The agreement does not create employment, partnership, franchise, fiduciary, joint-venture, or agency authority.

Headings are for convenience and do not change meaning. Words such as "including" mean "including without limitation."

No failure or delay in exercising a right is a waiver of that right.

30. Language and controlling version

These Terms may be made available in English, Simplified Chinese, and Canadian French. The English version is the authoritative version and controls in the event of a conflict or inconsistency, to the fullest extent permitted by mandatory applicable law.

Nothing in this language clause limits a right that mandatory applicable law gives a Customer to receive, rely on, or invoke another language version.

31. Contact

Questions about these Terms, billing, cancellation, or service may be sent to:

Docscope AI Inc.

Richmond, British Columbia, Canada • Email: [email protected]